Cabin Supervisor

1d1 day ago

Qantas

Perth, AU · Full-time · A$105,000 – A$135,000

About this role

Step into a leadership role with Network Aviation, part of the trusted Qantas Group. As Cabin Supervisor, lead by example, inspire cabin crew teams, and elevate the onboard experience at 30,000 feet. Fly on F100, A319, and A320 aircraft to destinations like Newman, Broome, Darwin, and Newcastle, supporting FIFO charters.

Guide teams of 2 to 4 cabin crew, taking responsibility for safety, service, and compliance on every flight. Oversee the full inflight experience from boarding to arrival, coordinating with flight crew and ground teams. Make decisions, monitor timing, and ensure smooth, professional customer journeys.

Create positive team environments through coaching, feedback, and role modelling. Communicate decisively with crew, flight crew, customers, and stakeholders, adapting to situations. Maintain absolute focus on safety, lead compliance, and guide responses in abnormal scenarios.

Build crew skills, reinforce high-quality performance in safety, service, and teamwork. Drive premium customer experiences reflecting the Qantas brand. Enjoy immediate staff travel benefits and meaningful career paths across QantasLink and the Qantas Group.

Requirements

Confident communicator and natural leader
Passion for people and precision
Ability to lead cabin crew in high-pressure aviation environments
Strong knowledge of aviation safety, compliance, and SOPs
Experience guiding teams through abnormal or unexpected situations calmly
Professional presentation and decision-making skills
Coordination abilities with flight crew and ground stakeholders
Focus on crew wellbeing, coaching, and performance development

Responsibilities

Lead and support cabin crew teams of 2 to 4 onboard A319, A320 and F100 aircraft, creating a positive team environment
Take responsibility for safety, service and compliance on every flight, guiding operations and making decisions
Oversee the full inflight experience from boarding to arrival, monitoring timing and coordinating with flight crew and ground teams
Provide feedback, guidance and support to help crew build skills and reinforce high-quality performance
Set the example through presentation, behaviour and decision making to shape onboard culture
Maintain absolute focus on safety, lead compliance, and guide crew through structured responses in abnormal situations
Drive a premium, consistent customer experience by setting clear expectations and high standards
Communicate decisively and respectfully with crew, flight crew, ground teams and customers