
Flight Attendant
1h1 hour agoMesa Airlines
Houston, US · Full-time · $54,000 – $54,000
About this role
Flight Attendants are the face of Mesa Airlines. They must be reliable and punctual with a strong commitment to providing excellent customer service at all times. They maintain a positive, approachable, and accommodating attitude while delivering extraordinary service and in-depth knowledge of safety procedures, service standards, and company policies.
Day-to-day duties include greeting passengers, monitoring carry-on baggage, and directing them to assigned seats. Flight Attendants provide constant attention to customers for a safe and reliable onboard experience, serve beverages, snacks, and meals, and assist with storing carry-on luggage. They explain safety equipment use in a clear, concise manner and inform passengers of Federal Aviation Regulations.
In challenging situations, Flight Attendants remain positive, respectful, and understanding during passenger conflicts. They perform duties to assist with inflight medical emergencies and special needs passengers, such as unaccompanied minors, visually or hearing impaired, elderly, or physically challenged individuals. They abide by policies in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards.
Mesa Airlines offers comprehensive health plans, travel privileges, and bonuses. Compensation starts at $27.82 per flight hour in the first year, with a raise at the first anniversary, plus per diem pay, crash-pad assistance, and hotel reimbursement incentives. New hires are assigned to bases like IAH (Houston, TX) during training, subject to operational needs and seniority.
Requirements
- Reliable and punctual with strong commitment to excellent customer service
- Positive, approachable, and accommodating attitude at all times
- In-depth knowledge of all safety procedures, service standards, and company policies
- Maintain physical health and professional appearance standards
- Ability to remain positive, respectful, and understanding during challenging situations
- Thorough working knowledge of emergency procedures and ability to operate emergency equipment
Responsibilities
- Provide constant attention to customers for a safe and reliable onboard experience
- Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats
- Remain positive, respectful, and understanding during challenging situations and passenger conflict
- Serve beverages, snacks, and meals where applicable
- Assist passengers in storing carry-on luggage in overhead or under-seat storage
- Explain the use of safety equipment to passengers in a clear, concise manner
- Maintain a thorough working knowledge of all emergency procedures and operate all emergency equipment onboard
- Perform duties required to assist with inflight medical emergencies and special needs passengers
Benefits
- Comprehensive health plans
- Travel privileges
- Bonuses and much more
- Starting pay of $27.82 per flight hour in first year with raise at first anniversary
- Per diem pay: $2.25/hour for domestic travel, $2.70/hour for international travel
- Crash-pad assistance program
- Hotel reimbursement incentive when opting out of company-provided accommodations
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