In-flight Services Operations Officer

2d2 days ago

AirAsia

Bangkok, TH · Full-time · THB 360,000 – THB 600,000

About this role

You'll be a key player in ensuring inflight operations run smoothly and safely at Don Mueang International Airport. Focus on promoting safety, managing catering, and maintaining operational efficiency to deliver an exceptional onboard experience for guests.

As Safety Advocate, promote safety management systems, conduct training, and foster a positive safety culture. Manage daily catering operations including loading, unloading, and inventory checks while monitoring inflight equipment for SOP compliance.

Contribute to on-time performance by conducting stock reports, ensuring accurate inventory control, and assisting with aircraft allocation and flight movements. Work closely with flight operations, catering teams, and cabin crew in a dynamic environment.

Grow within the inflight operations team from operations officer to senior roles. Enjoy health benefits, free flights, discounts, and a fun, supportive culture at AirAsia.

Requirements

Bachelor's degree or equivalent; airline catering experience a plus
Understands and promotes safety regulations and best practices
Meticulous in managing inventory and operational tasks
Works well with flight operations, catering, and cabin crew
Able to handle operational challenges and find effective solutions
Fluent in Thai and English with strong verbal and written communication
Competent in Microsoft Office and G-Suite applications
Fit and healthy to handle ramp operations with valid driving license for airside vehicles

Responsibilities

Promote safety management systems, conduct training, and ensure a positive safety culture
Manage daily catering operations, including loading, unloading, and inventory checks
Monitor inflight equipment, ensure SOP compliance, and contribute to on-time performance (OTP)
Conduct stock reports and ensure accurate inventory control
Assist with aircraft allocation, flight movements, and other operational tasks