Cabin Crew

5d5 days ago

Virgin Australia

Melbourne, AU · Full-time · A$60,000 – A$85,000

About this role

We’re Virgin Australia, and we’re looking for Cabin Crew to join our team that's won the AirlineRatings.com Airline Excellence Award for Best Cabin Crew, seven years in a row. We go the extra mile to create wonderful experiences that put our guests at the heart of everything we do. We need you and your vibe to help light up our cabins.

The lifestyle usually sees Cabin Crew away from home for up to four days, but flying out of Perth, most shifts have you back home the same day with only occasional overnights. You’ll welcome people onboard our aircraft and see them off at the other end. You’ll give clear, comprehensive safety briefings and ensure everyone adheres to them.

Offer brilliant service to all guests, help those with special needs, and make flying super fun for unaccompanied minors. Work as part of a team, meeting new people every day. Impress with your ability to handle weather, delays, and emergencies while remaining calm and confident under pressure.

We’re looking for good humans with hospitality in their heart, safety conscious, charming, and down to earth. Your experience in customer service, hospitality, retail, aged care, nursing, or hotels is highly relevant and valued. Join a team where everyone is included.

Requirements

At least 18 years of age
Australian Citizen or Permanent Resident
At least 3 years of previous employment in roles focusing on caring for people or customers
Passport with at least 18 months validity
Able to obtain Responsible Service of Alcohol (RSA) certificate, First Aid and CPR certificate, and swim 50 metres
Able to work a 24/7 rotating roster including early starts, late finishes, weekends, public holidays, and peak periods
Comfortable being around cats and dogs that travel onboard
Can reach up to a height of 180cm

Responsibilities

Welcome people onboard aircraft and see them off at the other end
Give clear, comprehensive safety briefings and ensure adherence
Offer brilliant service to all guests
Help guests with special needs and make flying fun for unaccompanied minors
Work as part of a team and meet new people every day
Handle weather, delays, and emergencies calmly
Remain confident under pressure to make guests feel in good hands

Benefits

Discounted flights for you and loved ones including $1000 worth of credits per year
6 weeks annual leave
Free onsite physio
Full uniform and staff parking
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation, and experiences worldwide
Access to the ‘Virgin Family’ platform for staff-only special offers
Hospitality, retail, technology, beauty services, and wellness discounts
Free counselling and access to a wellbeing app