
Flight Attendant
5d5 days agoMesa Airlines
Sterling, US · Full-time · $56,000 – $56,000
About this role
Flight Attendants are the face of Mesa Airlines. They must be reliable and punctual, with a strong commitment to providing excellent customer service at all times. Maintain a positive, approachable, and accommodating attitude while delivering extraordinary customer service and in-depth knowledge of safety procedures, service standards, and company policies.
Provide constant attention to customers for a safe and reliable onboard experience. Greet passengers, monitor carry-on baggage, direct them to assigned seats, and assist with storing luggage. Serve beverages, snacks, and meals where applicable, while explaining safety equipment usage clearly and concisely.
Remain positive, respectful, and understanding during challenging situations and passenger conflicts. Assist with inflight medical emergencies and special needs passengers, including unaccompanied minors, visually or hearing impaired, and physically challenged individuals. Inform passengers of Federal Aviation Regulations and abide by the Code of Conduct, Employee Handbook, and Flight Attendant Manual.
Maintain physical health and professional appearance standards, along with thorough working knowledge of all emergency procedures and equipment operation. Bases include IAD (Washington, D.C.), IAH (Houston, TX), and SDF (Louisville, KY), assigned based on operational needs and seniority. Enjoy comprehensive health plans, travel privileges, bonuses, per diem pay, and starting compensation of $27.82 per flight hour with raises.
Requirements
- Reliable and punctual with strong commitment to excellent customer service
- Positive, approachable, and accommodating attitude
- In-depth knowledge of safety procedures, service standards, and company policies
- Ability to remain positive and respectful during challenging situations
- Maintain physical health and professional appearance standards
- Thorough working knowledge of emergency procedures and equipment operation
- Knowledge of Federal Aviation Regulations
Responsibilities
- Provide constant attention to customers, ensuring a safe and reliable onboard experience
- Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats
- Remain positive, respectful, and understanding during challenging situations and passenger conflict
- Serve beverages, snacks, and meals where applicable
- Assist passengers in storing carry-on luggage and with special needs
- Explain the use of safety equipment to passengers in a clear, concise manner
- Maintain thorough working knowledge of all emergency procedures and operate emergency equipment
- Perform duties to assist with inflight medical emergencies
Benefits
- Comprehensive health plans
- Travel privileges
- Bonuses
- Starting pay of $27.82 per flight hour in first year with raise at anniversary
- Per diem pay: $2.25/hour for domestic travel, $2.70/hour for international travel
- Crash-pad assistance program
- Hotel reimbursement incentive when opting out of company-provided accommodations
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