
About this role
Hello. We’re Virgin Australia, and we’re looking for Cabin Crew to join our team. A team that's won the AirlineRatings.com Airline Excellence Award for Best Cabin Crew, eight years in a row!
We’re the airline that’s always done things a little different. Our way. The Virgin way. We go the extra mile, in the air and on the ground, to create wonderful experiences that put our guests firmly at the heart of everything we do.
You’ll be welcoming people onboard our aircraft and seeing them off at the other end. You’ll give clear, comprehensive safety briefings and offer brilliant service to all our guests while helping those with special needs.
You’ll work as part of a team meeting new people every day and seeing new places. You’ll impress with your ability to handle things outside of your control while remaining calm and confident under pressure.
Requirements
- At least 18 years of age
- Australian Citizen or Permanent Resident
- At least 3 years of previous employment in part time or full-time hours in roles that focus on caring for people/customers
- Passport with at least 18 months left on it
- Responsible Service of Alcohol (RSA) certificate
- Current Australian First Aid and CPR certificate
- Able to work a 24/7 rotating roster including early starts, late finishes, weekends, public holidays and peak periods
- Comfortable being around cats and dogs who may travel on board aircraft
- Can reach up to a height of 180cm
Responsibilities
- Welcome people onboard aircraft and see them off at the other end
- Give clear, comprehensive safety briefings and ensure adherence
- Offer brilliant service to all guests
- Help those with special needs and make flying fun for unaccompanied minors
- Handle situations outside of your control such as weather, delays and emergencies
- Remain calm and confident under pressure to make guests feel in good hands
Benefits
- Discounted flights for you and your loved ones including $1000 worth of credits per year
- 6 weeks annual leave
- Free onsite physio
- Full uniform and staff parking
- Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and experiences worldwide
- Access to the ‘Virgin Family’ platform with staff-only special offers
- Free counselling and access to a wellbeing app
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